BEST BUY REWARD ZONE™ PROGRAM - TERMS AND CONDITIONS
See FAQ for current information about the status of the Reward Zone program.
Reward Zone™ program Membership ("Membership") is open to Canadian residents who have
reached the age of majority in the province in which they reside. By joining the program,
you represent that you are at least the age of majority in the province in which you reside
and by using this program, you agree to the terms and conditions of the program. Your
Membership is nontransferable and is subject to present and future program rules. Your
Membership is valid only at Best Buy Canada retail store locations and at BestBuy.ca.
Enrollment begins upon activation in store or online, on the day of enrollment.
If you make no eligible purchases during a calendar year (January 1-December 31),
your Membership will be marked inactive on the last day of that calendar year.
Reward Zone™ Points are not earned on corporate-based discount purchases. The Reclaim
program is not eligible.
Employee participation, if permitted from time to time at Best Buy Canada's discretion,
is governed by the Reward Zone™ Employee Policy.
As a member of the Reward Zone™ program, earn 1 point ("Point") for nearly every $1 you spend
on almost any purchase (some restrictions apply, see "Non-Qualifying Items" below) when you show your Reward Zone card at the time of purchase in store, or when you enter your Member ID number online for BestBuy.ca purchases. Points will post to your account approximately 36 days from in-store purchase, date of delivery or date of shipment.
Earn additional Points through special offers and promotions. Points calculations are
based upon dollars spent at checkout less any amount spent on Non-Qualifying Items
(see "Non-Qualifying Items" below). When products are returned to the store or by
mail, Points will be deducted from your Reward Zone™ program account for that
purchase/return. Points apply only to the first Reward Zone card scanned in connection
with any purchase. If you did not provide your Membership ID at time of purchase, you
have 30 days to add these points using your online account at BestBuy.ca/RewardZone.
Reward Zone Cards, Points and Certificates have no cash value. Membership Cards and Points
are nontransferable. Lost or stolen Reward Zone Cards will not be replaced. You can still
earn points for purchases by providing your Member ID at the time of purchase. Best Buy is
not responsible for communications, including Certificates, lost due to change of address
or other contact information. Other restrictions or exclusions may apply.
For every 400 points you earn in the Reward Zone™ program, you will be eligible to receive Reward Certificates ("Certificate[s]") redeemable for a $5 discount off your future purchase of any eligible products or services at Best Buy retail store locations. Certificates are not redeemable toward online purchases. 400 points are automatically deducted from your account for every $5 in Certificate value issued to you. Certificates are coupons for discounts off future in-store purchases and may only be redeemed for a discount off purchase amounts equal to or greater than the amount of the sum of the Certificates presented for redemption at Best Buy retail stores, excluding tax. Certificates may be used in conjunction with most other discounts or offers toward the purchase of products not to exceed purchase amount. Unless noted otherwise on the Certificate, each Certificate will expire if not redeemed within 180 days from the date it is issued. Certificates have no cash value and no change will be given for Certificate redemption. Certificates may only be used once. You may be notified of additional ineligible products and services. Lost, stolen or expired Certificates will not be replaced. However, until your Certificate has been redeemed, you can re-print Certificates from www.bestbuyrewardzone.ca. Other restrictions or exclusions may apply. Best Buy is not responsible for communications, including Certificates, lost due to change of address or changes in other contact information.
Non Qualifying Terms
Best Buy Reward Zone™ program Points will not be earned for the following: instant rebates and the value of mail-in rebates on purchases, redemption of gift cards, Best Buy Marketplace items, Certificates (you will not earn Points for the value of the Reward Certificate), ReClaim and corporate based discount purchases, sales tax, provincial fees, shipping charges, delivery charges, e-waste surcharges, and certain items that are excluded in particular promotions. Other exclusions may apply.
Reward Zone™ Certificates may not be redeemed for discounts off the following items: prior purchases, purchase of Gift Cards, or as payment on any Best Buy credit card. Other exclusions may apply.
Membership Cancellation, Modification, Expiration and Termination
You may cancel your Membership at any time by notifying Member Services by e-mail or
telephone. Cancellation may take from 6 to 8 weeks to finalize.
Best Buy may, at any time, terminate or modify the Reward Zone™ program and program rules
without any further obligations to members.
If you make no eligible purchases using your Reward Zone™ program Membership number
during a calendar year, your Membership will be marked inactive on the last day of
that calendar year.
If your Membership is cancelled or is marked inactive, certificates will be issued for
accrued points that remain in the account. Regardless of the certificate level that you
may have chosen to have certificates issued, certificates will be issued for any $5
certificate amount that has been earned. Any points that remain in your account that
are insufficient to qualify you for a $5 certificate will be forfeited. Partial reward
certificates will not be issued.
Best Buy reserves the right to terminate your membership, in its sole discretion.
You may view your Account activity online at www.bestbuyrewardzone.ca. For information about your Account, contact Member Services with your Member ID.
General Program Information
The Reward Zone™ program is brought to you by Best Buy Canada Ltd. ("Best Buy"). BEST BUY,
the BEST BUY logo, the tag design, the Reward Zone™ program and other logos and taglines
are the intellectual property of Best Buy Enterprise Services Inc., used under license.
Membership rules are void where and to the extent prohibited by law. Taxes may apply
where required by law. Certificates are deducted from the total invoice amount including